System Administrator

Jobster Pte Ltd (EA License No: 06C5060)| Date Posted: 26-Feb-2021
EA Licence No: 06C5060|EA Personal Registration No: 200818951C
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Job Nature:
Contract
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

  • 1 year contract, renewable
  • Working location: Nearby Labrador Park MRT
  • Working hours: 12 hours rotating shift, 8am-8pm, 8pm-8am, work 2 days, rest 2 days

 

Responsibilities:

  • Shall be responsible in various activities such as :
    • a. 24x7 operation support and fast service recovery
    • b. Resolving incidents and enquiry directly within the SLA and processes defined
    • c. Escalations to L3 Engineers
    • d. Service maintenance
    • e. Service outage
    • f. Capacity planning
    • g. Service Enhancement
    • h. Facilitating operational audits
    • i. Service Request executions within the agreed time/SLA defined
    • j. Shall ensure all the service tickets, operational documentation and artefacts are kept organized and updated

 

Requirements:

  • On-site with windows and linux experience
  • Shall work in a rotating shift to cover 24x7x365 days, including holidays.
  • Minimally 3-5 years of experience in :
    • Windows and Linux system administration
    • Jira Service Desk
    • Incident and Problem Management
    • Asset Management
    • Service Request and Incident Management

 

Company Overview
Jobster Pte Ltd (EA License No: 06C5060)