System Admin (Log and Patch) - J11

Jobster Pte Ltd (EA License No: 06C5060)| Date Posted: 1-Aug-2019
EA Licence No: 06C5060|EA Personal Registration No: 200818951C
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Job Nature:
Contract
Position Level:
Experienced
Job Category:
Qualification:
Diploma, Bachelor's / Honours

Job Description

  • Nearest MRT: Bedok MRT
  • Working hours: Monday to Friday, 830am to 6pm
  • 1 year renewable contract

 

Responsibilities:

 

1. Incident Tickets Handling

  • To resolve approximately and estimated amount of 2500 tickets related incidents within 12 months.

 

2. Log Management

  • Operate and maintain existing Log Management Infrastructure by designing system configuration, directing system installation, defining, documenting and enforcing system standards.
  • Manage task to maximizes system performance by monitoring performance, troubleshooting problems and outages, scheduling upgrades.
  • Collaborate with network and system team to ensure all required logs are collected
  • Ensure all Service Request, Incidents and Problems are completed/resolved within the required time period.
  • Provide reporting of operational status by gathering, prioritizing information.

 

3. Patch Management

  • Single point-of-contact for all patch management matters for the IT Infrastructure.
  • To ensure the completion of the evaluation, testing and make available the patch, workarounds and mitigation controls in accordance with the patching priority.
  • Work with the service team leads to complete the deployment of the patches, workaround and mitigation controls according to the patch deployment schedule
  • Actively monitor new patches for operating systems and applications
  • Responsible for monitoring security advisory sources for vulnerability announcements, patch and non-patch remediation, and threats that correspond to the Infrastructure and Computing Devices within the IT inventory.
  • Conduct a risk assessment to determine the priority of the identified patches with coordination from operations team.
  • Provide Patch status summary report that provides information of the deployment completion status and percentage of each patch for all managed Infrastructure and Computing Devices.
  • Coordinate with the service team leads and propose the necessary mitigating controls for vulnerabilities that have no patches.

 

*We regret to inform that only shortlisted candidate will be notified*

Company Overview
Jobster Pte Ltd (EA License No: 06C5060)