Survey Research Lead- 3 years contract & #92; $5,000 & above

BGC Group Pte Ltd| Date Posted: 29-Aug-2019
EA Licence No: 05C3053|EA Personal Registration No: R1101620
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Job Nature:
Position Level:
'N' Levels / 'O' Levels, 'A' Levels, Diploma

Job Description

Our Client, in the Public Research sector, whom provides statistics and analysis on Singapore’s workforce and labour market is seeking for A Survey Research Lead to assist in their several research projects.

If you are seeking a job that is meaningful and fulfilling, dont miss this opportunity!

Job Responsibilities:

  • Leading a 21 men Research Team (20 surveyors + 1 Team Lead)
  • Ensuring daily smooth survey operations and achieving operational efficiency
  • Attending and addressing to escalated cases
  • Manpower and Resource Planning to ensure monthly targeted cases are completed timely by team
  • Developing specific goals and plans to prioritize,organize and accomplish team target and Communicating to team to ensure team members understands and align on the expected outputs and target 
  • Working closely with stakeholders, developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
  • Working closely with Survey system vendor by providing feedback and suggestions to Survey systems improvement in order to achieve operational efficiency
  • Guiding, Directing and Motivating Survey team including setting performance standards and monitoring team's performance
  • Identifying the development needs of team members, provide training programs i.e. soft skills (customer service, survey techniques) to improve team members knowledge and skills

​Job Requirements:

  • Diploma or Degree
  • At least 3-5 years experience working in a Market Research Company, preferably in a call centre setting environment
  • Display leadership skills and experience in leading a survey team
  • Possess experience in working closely with stakeholders and external vendors
  • Ability to meet tight timelines and project expectation is a must
  • Ability to work independently 
  • Only Singaporean may apply!

If you are seeking for meaningful and purposeful work, please send your resume in MS words format to [Click Here to Email Your Resume], please state your expected salary and reason for leavng. Dont miss this opportunity.

Joyce Goh Mui Hoon

BGC Group Pte Ltd

Reg No.: R1101620

EA License: 05C3053

Company Overview
BGC Group Pte Ltd