CommonTown Pte Ltd

Support Engineer

CommonTown Pte Ltd | Date Posted: 19-Sep-2018
Save Job
Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Job Category:
Qualification:
Diploma, Bachelor's / Honours

Job Description

Responsibilities:

• Help customers with technical issues

• Document troubleshooting and problem resolution steps.

• Assist in website content migration and testing.

• Proactive approach towards solving customer issues.

• Provide excellent customer services to ensure total customer satisfaction.

Required Skills/Qualifications:

• Diploma/Degree in IT related studies.

• Possess good verbal communication and interpersonal skills.

• Prior experience in IT Helpdesk is an advantage.

• Experience with website development and HTML.

• MySQL database and PHP experience is a plus.

• Committed, responsive and dynamic working attitude.

 

Company Overview
CommonTown Pte Ltd