• Help customers with technical issues
• Document troubleshooting and problem resolution steps.
• Assist in website content migration and testing.
• Proactive approach towards solving customer issues.
• Provide excellent customer services to ensure total customer satisfaction.
• Diploma/Degree in IT related studies.
• Possess good verbal communication and interpersonal skills.
• Prior experience in IT Helpdesk is an advantage.
• Experience with website development and HTML.
• MySQL database and PHP experience is a plus.
• Committed, responsive and dynamic working attitude.
CommonTown Pte Ltd