Snaphunt Pte Ltd

Support Analyst (Big Data)

Snaphunt Pte Ltd| Date Posted: 10-Sep-2020
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
'N' Levels / 'O' Levels, Diploma, Bachelor's / Honours

Job Description

The Offer

  • Opportunity within an international consulting firm
  • Work alongside industry experts that will drive learning
  • Dynamic and open work environment

 

The Employer

 

Our client is a consulting company that provides Business Management & Information Systems services to clients in the Financial Services industry. With a talented team armed with in-depth knowledge, the company is confident in tackling any challenges that a volatile and competitive market brings. The company also prides itself in building loyalty and trust with its consultants and partners.

 

The Job

 

You will be responsible for :

  • Providing level 2 and level 3 application support (technical and functional) as well as support work on request escalated from Business Analysts/Project teams
  • Analysing and/or solving technical problems in coordination with technical lead’s help
  • Analysing and managing incidents/problems/requests coming from users
  • Processing and issuing daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run
  • Supervising and monitoring daily and monthly chains and handling user request by working closely with project, infrastructure and production teams
  • Supporting overnight batches and ensuring problems are swiftly analysed and resolved to minimise down-time
  • Handling automation and development to improve support activity
  • Preparing and maintaining support documentation

 

The Profile

  • You have a Bachelor’s Degree, with at least 5 years of relevant experience in application support in a large organization, preferably in Market risk/Front office domain
  • You have at least 1 year experience in BigData (Hortonwork HDP2.5, Java Spark, KAFKA streaming), Elastic Search (ELK) and Grid computing (DataSynapse)
  • You have experience in Monitoring tools - ITRS Geneos, Command Centre - State machine
  • You possess strong knowledge in SQL and UNIX platform, Microsoft BI (SSIS, SSAS, SSRS) and SQL Server as well as Control-M
  • You have technical experience in UNIX, SQL, Hortonwork HDP2.5, KAFKA, HDFS, HIVE
  • You have general knowledge on Market risk and FO Trade workflow. Having knowledge in Financial products (Treasury, FX, Credit, IRD) is an advantage.
  • You pay careful observance of standards and processes
  • You possess excellent communication and interpersonal skills
  • You have strong analytical or troubleshooting skills
  • You are autonomous, self motivated and an excellent team player
  • You show high level of commitment and proactivity.

 

 Ref :15000311  

Company Overview
Snaphunt Pte Ltd