The American Club

Spa Member Relations Assistant

The American Club| Date Posted: 1-Nov-2019
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Job Nature:
Permanent
Position Level:
Entry Level
Qualification:
'N' Levels / 'O' Levels

Job Description

Responsibilities:

The successful candidate will be working at the Spa front desk, assisting the Spa Manager in providing high quality of Member service and operational efficiency in the delivery of processes in the Spa.

  • Handle Member’s spa reservations, retailing and billing processes

  • Assist with laundry for opening, mid and end shifts

  • Replenish amenities in the restrooms regularly and record amenities that needs to be ordered

  • Assist members with any enquiries and concerns

Requirements:

  • Minimum GCE 'O' level with experience in the service industry 
  • Well groomed, possess good interpersonal and communication skills
  • Able to multi-task and strong attention to details
  • Able to work in a fast-paced environment
  • Administration experience and able to work with Microsoft Office programs
Company Overview
The American Club