Slot Ambassador

Marina Bay Sands Pte Ltd| Date Posted: 30-Oct-2019
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Job Nature:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma, Bachelor's / Honours, Masters / PhD

Job Description

         JOB SCOPE

  • Summary of Job Responsibilities

    *Electronic gaming technical background is an advantage.

    * One year Slot Gaming experience preferred.

    * Good understanding of Slot Floor Operations preferred

    Job Responsibilities

    * To attend to players’ needs.

    * Ensure that all Slot areas are kept clean and well-stocked with supplies.

    * Verify and authorize slot machine transactions, including payouts and fills.

    * Ensure that every slot machine is in optimum operational condition.

    * Handle customer complaints personally wherever possible, redirect to relevant authority where necessary.

    * Maintain effective communication and information flow throughout the Slot Department, with other Ambassadors, Supervisors and Shift Managers.

    * Protect all assets of the Company and the Slot Department at all times.

    * Recognize, acknowledge and nurture new premium slot players.

    * Comply with and administer Slot Department attendance guidelines and regulatory, Departmental and Company polic