Micron Semiconductor Asia

SIG Asia Operations Senior Manager

Micron Semiconductor Asia | Date Posted: 7-Jun-2018
Save Job
Job Nature:
Position Level:
Entry Level
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma, Bachelor's / Honours, Masters / PhD

Job Description

Req. ID: 120022 

Job Description

As the Asia Operations Support Manager for Micron’s System Integration team you will be responsible for managing all SIG functional area requirements in Asia.  The primary areas of support will include Contract Manufacturing (CM), Global Repair Centers, Quality, and management of the Field Service (FS) activities in the Asia region.  In this role you will be responsible for leading, managing, building and implementing the required support structure for Micron’s SIG business in Asia.

Responsibilities and Tasks:

Contract Manufacturing Support

  • Responsible for 24/7 regional support to provide continuity across world time zones
  • Enforce CM accountability to Micron/SIG’s engineering change management process
  • Collaborate and approve engineering solutions and improvements with CM
  • Drive compliance to SIG’s product requirements and specifications
  • Ensure timely closure of tactical action items to close issues and drive continual improvement
  • Participate in SIG’s overall strategic direction for contract manufacturing

Global Repair Center Support

  • Oversite of repair labs (MXA, MSB and MTB)
  • Maintenance and repair process
  • SWR and upgrade coordination


  • Ensure contract manufacturing sites and Global repair centers are following SIG quality standards and requirements
  • Support appropriate site audits/assessments as outlined in the SIG standards
  • Change and deviation management
  • Support transfer and installation of new products
  • Resource for supplier quality issues
  • Review first articles as needed

Field Service

  • Provide Equipment Installation Support
  • Develop a customer training plan for Probe/Test equipment
  • Ensure documentation is thorough and complete for remote customers                
  • Facilitate bi-directional communication between customer groups and SIG Engineering
  • Coordinate new equipment installation schedules, upgrades and\or modifications to meet customer needs
  • Generate Field Reports to document issues, equipment modifications or repetitive system failures
  • Respond to customer needs\requests within 24 hours to avoid long delays with remote customers
  • Monitor operational, maintenance and performance data, including customer passdowns, to understand unique processes\issues at each site
  • Qualify New Field Equipment and Upgrades
  • Assist with the development and deployment of system upgrades and\or modifications
  • Assist with prototype assembly and qualification
  • Assist with the development of customer maintenance and process procedures


Bachelor Degree in Engineering


Successful candidates for this position will have:

  • A minimum of five years of back end manufacturing experience
  • General understanding of CM (contract manufacturing) business is preferred
  • Knowledge and understanding of quality management systems (QMS) and ISO requirements
  • Knowledge of PCA manufacturing (SMT and T/H), systems assembly and test processes
  • Experience working with customers and with cross-functional groups
  • High level understanding of quality containment and the 8D process
  • Strong computer skills including Microsoft Office package
  • Excellent people and project management skills
  • The ability to be self-motivated and to handle multiple tasks and changing priorities
  • Effective communication, organization and presentation skills
  • Knowledge of SIG Test equipment a plus

We recruit, hire, train, promote, discipline and provide other conditions of employment without regard to a person's race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, pregnancy, veteran’s status, or other classifications protected under law.  This includes providing reasonable accommodation for team members' disabilities or religious beliefs and practices.

Each manager, supervisor and team member is responsible for carrying out this policy. The EEO Administrator in Human Resources is responsible for administration of this policy. The administrator will monitor compliance and is available to answer any questions on EEO matters.

To request assistance with the application process, please contact Micron’s Human Resources Department at 1-800-336-8918 (or 208-368-4748).

Keywords:  Singapore || Central Singapore (SG-01) || Singapore (SG) || Backend Manufacturing || Experienced || Regular || Manufacturing/Production Operations || #LI-LY1 ||

Job Segment: Operations Manager, Engineer, Quality Manager, Manager, Operations, Engineering, Quality, Management

Company Overview
Micron Semiconductor Asia
Micron Technology is a world leader in memory and semiconductor technology. We offer the industry’s broadest portfolio of silicon-to-semiconductor solutions starting with foundational DRAM, NAND, and NOR Flash memory, and extending to SSDs, modules, MCPs, HMC, and other semiconductor solutions. For more than 38 years, Micron has dedicated itself to collaborating with customers and partners to engineer technology that drives innovation and transforms what’s possible. We continually rethink, recast, and advance new ideas to make it easier for customers to try new things and gain competitive advantages in their markets.