Shift Supervisor, Baggage Services 7am-3.20pm, Changi airport

KSC Consultants Pte Ltd| Date Posted: 17-Jul-2019
EA Licence No: 11C2878|EA Personal Registration No: R1219651
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Job Nature:
Position Level:
Job Category:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description

Changi Airport Terminals 1 -4

6.50am to 3.10pm
Work 6 days/ Off 1 day

  • Manage and supervise operations in assigned work areas within terminal during duty
  • Deliver exemplary customer service to passengers at all time
  • Ensure compliance to security SOP as required by APD.
  • Ensure CSO comply to SOP and work according to processes set up by Baggage Storage.
  • Ensure sufficient notes, coins in all stores and deliver when requested.
  • Responsible for cleanliness and ensure CSO perform housekeeping during shift
  • Manage overdue items timely, reach out to pax in accordance to SOP
  • Take charge of deployment and motivate CSO to ensure optimal performance.
  • Responsible to ensure adequate resources (such as stationaries, deposit slips, cash float etc.) are available in assigned work area during duty
  • Assist in meal coverage for CSO when necessary.
  • Attend to complaints or issues in the absence of Duty Manager.
  • Assist in daily reporting like End of shift report, stock take and more.
  • Assist Duty Manager in coaching and training of new staff
  • Assist Duty Manager in the inventory management of Smarte Solutions, i.e. replenishment, re-ordering, stock take, visual display and others. Be accountable for zero discrepancy and pilferages.

Interested applicants please email your resume to melissa@kschr. com(remove the space)

KSC Consultants Pte Ltd(11C2878)

Tee Siew Mei (R1219651)

Job Type: Full-time

Salary: $2,000.00 to $2,700.00 /month

Company Overview
KSC Consultants Pte Ltd