Shift Supervisor, Baggage Services 7am-3.20pm, Changi airport
Changi Airport Terminals 1 -4
6.50am to 3.10pm
Work 6 days/ Off 1 day
- Manage and supervise operations in assigned work areas within terminal during duty
- Deliver exemplary customer service to passengers at all time
- Ensure compliance to security SOP as required by APD.
- Ensure CSO comply to SOP and work according to processes set up by Baggage Storage.
- Ensure sufficient notes, coins in all stores and deliver when requested.
- Responsible for cleanliness and ensure CSO perform housekeeping during shift
- Manage overdue items timely, reach out to pax in accordance to SOP
- Take charge of deployment and motivate CSO to ensure optimal performance.
- Responsible to ensure adequate resources (such as stationaries, deposit slips, cash float etc.) are available in assigned work area during duty
- Assist in meal coverage for CSO when necessary.
- Attend to complaints or issues in the absence of Duty Manager.
- Assist in daily reporting like End of shift report, stock take and more.
- Assist Duty Manager in coaching and training of new staff
- Assist Duty Manager in the inventory management of Smarte Solutions, i.e. replenishment, re-ordering, stock take, visual display and others. Be accountable for zero discrepancy and pilferages.
Interested applicants please email your resume to melissa@kschr. com(remove the space)
KSC Consultants Pte Ltd(11C2878)
Tee Siew Mei (R1219651)
Job Type: Full-time
Salary: $2,000.00 to $2,700.00 /month
KSC Consultants Pte Ltd