#SGUNITED TRAINEESHIP# 9 months Customer Service Trainee Officer (Financial Institution)

Recruit Express Pte Ltd| Date Posted: 27-Oct-2020
EA Licence No: 99C4599|EA Personal Registration No: R1986990
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Job Nature:
Contract, Internship
Position Level:
Entry Level, Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

Jobs Responsibilities

  • Part of the Customer Experience Team, which manages Customer Service (CS) transformation projects and ensures proper project governance
  • Primarily support the performance management and KPIs monitoring whilst be given exposure of varying scale of project management.
  • Work with various CS functions through projects relating to cost efficiency and business outcomes. 
  • Involve in CS transformation projects and initiatives, gain experience in gathering business requirements/user stories/problem statements.
  • Learn project management methodologies and governance.
  • Learn data mining techniques and sharpen the skill of practical statistical analysis.
  • Enhance stakeholder management skills by collaborating with a wide range of stakeholders and functional teams within Customer Service Division.

 

Job Requirements

  • Min. Diploma
  • Training will be provided
  • Prior customer service experience preferred
  • Able to start work within short notice

 

Application Procedures
Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[Click Here to Email Your Resume]
Recruit Express Pte Ltd (EA No. 99C4599)

Company Overview
Recruit Express Pte Ltd