#SGUNITED TRAINEESHIP# 9 months Customer Service Trainee Officer (Financial Institution)
Recruit Express Pte Ltd| Date Posted: 27-Oct-2020
EA Licence No: 99C4599|EA Personal Registration No: R1986990
Entry Level, Experienced
Diploma, Bachelor's / Honours
- Part of the Customer Experience Team, which manages Customer Service (CS) transformation projects and ensures proper project governance
- Primarily support the performance management and KPIs monitoring whilst be given exposure of varying scale of project management.
- Work with various CS functions through projects relating to cost efficiency and business outcomes.
- Involve in CS transformation projects and initiatives, gain experience in gathering business requirements/user stories/problem statements.
- Learn project management methodologies and governance.
- Learn data mining techniques and sharpen the skill of practical statistical analysis.
- Enhance stakeholder management skills by collaborating with a wide range of stakeholders and functional teams within Customer Service Division.
- Min. Diploma
- Training will be provided
- Prior customer service experience preferred
- Able to start work within short notice
Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[Click Here to Email Your Resume]
Recruit Express Pte Ltd (EA No. 99C4599)
Recruit Express Pte Ltd