SG – Manager
Keeping an Apple Store thriving requires a diverse set of leadership skills, and as a Manager, you’re a master of them all. In the store’s fast-paced, dynamic environment, you exhibit composure as you learn from each new challenge. You build and inspire high-performing teams of unique individuals who deliver positive experiences for customers as they learn, shop and get support. Most importantly, you share the Apple vision with employees and customers.
- Proven ability to drive amazing customer experiences — and results — through team development
- Experience with diplomatically managing multiple commitments to customers, staff and operations
- Ability to adapt to challenges while remaining calm in a constantly changing retail environment
As a Manager, you’re responsible for inspiring your team to create ownership opportunities for customers on the sales floor. Elsewhere, you guide the talent that provides technical support and training, while working in partnership with the business team. And behind the scenes, you oversee operations such as inventory and visual merchandising. You actively build your teams — hiring, training and developing team members in all these disciplines and more. Supporting Apple simplicity is a complex job, and you make it look easy.
You have demonstrated leadership ability with at least five years of experience in a customer-facing sales setting. Cross-industry experience is welcome. You have a passion for learning about Apple technology and products. Multilingual ability is a plus. You’ll need to be flexible with your schedule. Your work hours will be based on business needs.
We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music and Apple Pay. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. Do you love music? Photography? Fitness? Games? Video? Whatever your passion, bring it. Because sharing what you love through Apple products sparks others to pursue their own passions. You might work with consumers or be a resource for the local business community, connecting entrepreneurs and professionals to our amazing products. Or you could help one customer sync music with video, show another how to retouch their photos or even teach a child to code.