Service Technician (Semicon@North)

HR Focus| Date Posted: 14-Jul-2019
EA Licence No: 13C6829
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Job Category:
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma

Job Description

  • Undertake all repair and maintenance of customers’ valves that are sent into the Service Depot for warranty, assessment or billable time and material services.

  • Responsible for receiving, processing and co-ordinating customers’ repair or maintenance service request

  • Document all work instructions and work processes (in relation to all repair work if applicable) for the Local or Asia region

  • Provide support to service depot such as housekeeping, periodical utilization review and repair part prioritization

  • Support customers’ requirements to be onsite for standby or field repairs as and when needed

     

  • Partner with Operations to ensure demands for repair parts are met and eventual delivery and billings are executed upon repair completion.

  • Provide, if required, support and cross train with other Technicians of the Asia region