Service Team Leader (Inpatient Ops/2 ys contract)

People Profilers Pte Ltd| Date Posted: 13-Nov-2020
EA Licence No: 02C4944|EA Personal Registration No: R1874000
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Job Nature:
Contract
Position Level:
Experienced
Qualification:
Diploma

Job Description

  • Deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all our patients & guests
  • Supervise, train and motivate junior staff, so as to achieve maximum patient care and satisfaction
  • Assist /nurse manager / reporting officer in service training and development of new/junior staff
  • Handle feedback, email enquiries and communication issues
  • Lead/supervise counter/room assistant teams
  • Service auditor in the department
  • Act as the reporting officer to the ancillary staff and conduct all orientation and induction for new staff
  • Assume other responsibilities tasked by the /nurse manager / reporting officer, including admin support duties, statistics etc.
  • Cover ad-hoc core duties like counter duties and/or room assistant duties
  • Lead and/or support in quality improvement projects

 

Requirements

  • Diploma holder with 2 years’ experience in healthcare or service-related industry
  • Able to do shift work
  • Knowledge of hospital operations will be an advantage
  • Experience in leadership role and skills
  • Experience in staff management
  • Proficient in computer skills
  • Team player with good communication and interpersonal skills
  • Able to multitask and work in a fast pace environment

 

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.


Kindly email your resume in a detailed Word format to [Click Here to Email Your Resume]


We regret that only shortlisted candidates will be notified

 

People Profilers Pte Ltd
EA Licence Number: 02C4944
Tel:  6950 9756
EA Registration Number: R1874000
EA Personnel: Ang Li Ling Jane

Company Overview
People Profilers Pte Ltd