Service Team Lead (Public Healthcare) - Up to $2800/ Central - spccp

ScienTec Personnel| Date Posted: 19-Feb-2021
EA Licence No: 11C5781|EA Personal Registration No: R1768631
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Job Nature:
Position Level:
Diploma, Bachelor's / Honours

Job Description

Exciting new opportunity in the Public Healthcare Sector
Salary: Up to $2800
1 year contract with AWS/Benefi

Working Location: Central


Working Hours:
- Mon to Fri

- 8.30am to 5.30pm/ 7am to 3pm/ 12pm to 9pm


Job Responsibilities:

  • Deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all our patients & guests
  • Supervises the daily staff attendance and manages the inpatient’s main roster
  • Supervise, train and motivate junior staff, so as to achieve maximum patient care and satisfaction
  • Handle feedback, email enquiries and communication issues
  • Performs pre-emptive internal audits to uncover operational issues
  • Act as the reporting officer to the ancillary staff and conduct all orientation and induction for new staff
  • Assume other responsibilities tasked by the reporting officer, including admin support duties, statistics etc
  • Conduct counselling for staff when necessary
  • Cover core duties like Admission, Discharge, Transfer and Financial Counselling.
  • Supervises and collates the training and development plans progress
  • Develop training slides and perform training to staffs
  • Lead and/or support in quality improvement projects
  • Chairs weekly staff roll call


Job Requirements:

  • Min. Diploma Holder
  • Min. 2 years of experience in healthcare or service related industry
  • Experience in staff management/ leading a team
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment


Interested candidates who would like to grab this opportunity, do apply now!
Send your detailed resume to [Click Here to Email Your Resume] with the title "Service Team Leader (Public Healthcare)" now !


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*We regret that only shortlisted candidates would be notified.


Chloe Chew | R1768631
ScienTec Consulting Pte Ltd (ScienTec Personnel) | 11C5781


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