Service Team Lead (Public Healthcare) - Up to $2800/ Central - spccp

Exciting new opportunity in the Public Healthcare Sector
Salary: Up to $2800
1 year contract with AWS/Benefits

Working Location: Central

 

Working Hours:
- Mon to Fri

- 8.30am to 5.30pm/ 7am to 3pm/ 12pm to 9pm

 

Job Responsibilities:

• Deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all our patients & guests
• Supervises the daily staff attendance and manages the inpatient’s main roster
• Supervise, train and motivate junior staff, so as to achieve maximum patient care and satisfaction
• Handle feedback, email enquiries and communication issues
• Performs pre-emptive internal audits to uncover operational issues
• Act as the reporting officer to the ancillary staff and conduct all orientation and induction for new staff
• Assume other responsibilities tasked by the reporting officer, including admin support duties, statistics etc
• Conduct counselling for staff when necessary
• Cover core duties like Admission, Discharge, Transfer and Financial Counselling.
• Supervises and collates the training and development plans progress
• Develop training slides and perform training to staffs
• Lead and/or support in quality improvement projects
• Chairs weekly staff roll call

 

Job Requirements:

• Min. Diploma Holder
• Min. 2 years of experience in healthcare or service related industry
• Experience in staff management/ leading a team
• Excellent communication and interpersonal skills
• Able to work in a fast-paced environment

 

Interested candidates who would like to grab this opportunity, do apply now!
Send your detailed resume to [Click Here to Email Your Resume] with the title "Service Team Leader (Public Healthcare)" now !

 

By submitting any application/resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.

 

*We regret that only shortlisted candidates would be notified.

 

Chloe Chew | R1768631
ScienTec Consulting Pte Ltd (ScienTec Personnel) | 11C5781