Service Sales Engineer
Our client is a a leading European MNC providing market expansion services with a focus on Asia. They help other companies and brands to actively grow their business in new or existing markets. The company has a long tradition of doing business in and with Asia and is deeply rooted in communities and businesses across Asia Pacific.
The company offers a tailor-made, integrated portfolio of sourcing, marketing, sales, distribution and after-sales services. It provides business partners with expertise as well as on-the-ground logistics based on a comprehensive network of unique size and depth.
- Develop and maintain close professional relations with potential and existing customers to attain team service sales goals in the areas of scientific instruments, machinery and spindle repairs
- Update and monitor existing installed base to offer and renew existing service contracts and follow up closely on post warranty equipment to promote new service contracts
- Work closely with service and sales team members to increase business revenues
- Resolve complex service-sales related problems to guarantee client satisfaction and retention
- Develop and evaluate monthly service sales strategies and reports
- Handle customer complaints
- Identify and develop new market opportunities to increase 3rd party service revenued in accordance with the company policy
- Identify and develop new market opportunities to increase 3rd party service revenue
- You have prior experience as a Service engineer.
- You must be fluent in Mandarin to liaise with Chinese-speaking customers. Fluency in English and other asian languages will be an added advantage (in order to liaise with other language speaking associates).
- Meticulous and well organized
- Customer oriented mindset
- Possess valid Class 3 driving license and own vehicle will be an added advantage
Please apply using the following link : https://snaphunt.com/jobs/36176086
Snaphunt Pte Ltd