Service Engineer

Fixwerks Pte. Ltd.| Date Posted: 18-Feb-2021
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

Responsibilities

  • To perform accurate diagnoses, repair services, preventive maintenance at customer locations island wide (homes/ offices) in accordance with Company's established procedures, techniques, tools, test equipment and replacement parts.
  • Ability to use electronic devices for service call processes, routing functions, order management.
  • Ability to communicate diagnosis and needed repairs of products to the customer in a knowledgeable and courteous manner
  • Providing service reports and accurate estimates for quotation of repair or installation works.
  • Sharing of knowledge and provide advice to customers and all end-users, on the proper operation, maintenance and usage of the equipment.
  • Manage assigned van stock inventory, ensure proper care/cleaning of tools, parts and assigned service van.
  • Assist in new projects or any other duties as and when assigned by superior.
  • Willingness to attend in-house technical training to improve skill set provided by the company.

​Job Requirements

  • Diploma / Nitec preferred (Mechanical Engineering or Electrical Engineering or related discipline preferred.
  • No experience required. (EMA registered electrician or gas worker welcomed)
  • Must possess valid Class 3 Driving License (Manual only)
  • Bilingual in English and Mandarin to communicate diagnosis and needed repairs of products to the English and Mandarin speaking customer in a knowledgeable and courteous manner.
  • Working hours: 8.30am to 5.30pm (Mon-Fri), Sat (9am -1pm)
  • Immediate hire

Additional Benefits:

  • Company van provided - for personal use (Fuel, Cash card, Season parking claimable)
  • Basic salary + Monthly Variable Performance Bonus
  • Uniform provided by company
  • Industry training and multiple personal growth development opportunity
  • Career progression opportunities – different career tracks (Generalist/ Specialist)
  • Vibrant and family work culture
Company Overview
Fixwerks Pte. Ltd.