Service Designer (UX/Innovation projects) - Healthcare

Recruit Express Pte Ltd| Date Posted: 20-May-2021
EA Licence No: 99C4599|EA Personal Registration No: R1440070
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Job Nature:
Position Level:
Bachelor's / Honours

Job Description

  • Provide a human-centric and design-led solution perspective in managing issues within a defined care setting and for care transition from one care setting to another   
  • Complement the lean and design capability of the team, and help to accelerate the enculturation of design in redesigning care in the hospital   
  • Participate in improvement and innovation projects and use a design-led approach to improve service touch points as part of a multidisciplinary team.   
  • Lead end-to-end design activities including user design research (such as user interview and testing) co-creation design workshops, basic rapid prototyping and product and service design   
  • Develop a design-led culture within the hospital through, facilitating internal and external engagements and working with internal and external relevant stakeholders to co-design solutions.   
  • Capability building through co-developing and conducting design and prototyping workshops.   



  • Creative problem solver and passionate about Healthcare Innovation and Design    
  • Experience in conducting qualitative user research and quantitative research.    
  • Able to translate complex ideas and situations to clear and understandable information for stakeholders    
  • Able to lead and conduct co-creation workshops    
  • Strong inter-personal and communication skills.    
  • Min Degree in Design/ Business/ Innovation/ Engineering   
  • At least 2-4 years in UX or Service Design role, preferably with working experience in large organisation   


For interested candidates, please send your most recent and updated resume to

Subject heading: Service Designer 


Michelle Lee Ser Min


Recruit Express Pte Ltd

EA License No: 99C4599

EA Personnel No: R1440070

Company Overview
Recruit Express Pte Ltd