Service Crew

Concorde Security Pte Ltd| Date Posted: 25-Dec-2020
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Job Nature:
Permanent
Position Level:
Experienced
Qualification:
Diploma

Job Description

Job Description:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products well.
  • Keeping records of customer correspondences, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Ensure customer satisfaction and provide professional customer support.
  • Computer literate
  • Experience working with customer support.
  • Candidates from the airline industry preferred.
Company Overview
Concorde Security Pte Ltd