Service Coordinator Specialist (SAP / North / $3.2K)

People Profilers Pte Ltd| Date Posted: 8-Apr-2020
EA Licence No: 02C4944|EA Personal Registration No: R1658448
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Job Nature:
Position Level:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description


  • Timely acknowledgment to customers on USED Goods receipt for repairs and co-ordinate / perform checks on the physical contents of these returns. 
  • Manage the service order process and ensuring the corporate guidelines on importing and exporting shipment are adhered to.
  • Planning of service orders, liaise with Service technicians, Warehouse, Planning and Logistics Operations to fulfill the agreed deadlines and ensure timely dispatch of service orders to customers. 
  • Monitor the pricing on billing requests for service orders to ensure that they are in line with the agreed price lists.
  • Ensure that repair quotations are raised to the customers as well as monitor the response.
  • Monitor the maintenance backlog on daily basis and inform customers of any delays.
  • Manage the maintenance call process including the creation of service orders from sold contracts.
  • Drive process improvements and implement workflow systems to optimize efficiency and enhance productivity.
  • Perform ad-hoc duties and responsibility as assigned.



  • Diploma in Business/ Logistics / Materials Engineering with at least 2 to 5 years’ relevant working experience preferably in MNC manufacturing environment.
  • Dynamic, self-motivation with excellent soft skill
  • Systematic, organized and well-developed analytical skills  
  • Ability to multi-task and work under pressure as to meet shipment deadline
  • Ability to build and maintain relationships with key customers
  • Strong team-player and close collaboration with other cross-functional teams
  • Possess self-driven and good sense of ownership
  • Proficiency in MS Excel, Words and Power Point applications
  • SAP Knowledge preferred.                


 Job ID 47111

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

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People Profilers Pte Ltd
11 Collyer Quay, The Arcade, #13-01, Singapore 049317

DID:  6950 9726


Lee Khet Kien, Kent

License Number: 02C4944

Registration Number : R1658448

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People Profilers Pte Ltd