Service Coordinator (Medical Device) - immediate/ WEST

Recruit Express Pte Ltd| Date Posted: 23-Feb-2021
EA Licence No: 99C4599|EA Personal Registration No: R1763413
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Job Nature:
Permanent, Contract
Position Level:
Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

Job Description:

  • Receive and log all service calls and inquiries.
  • Create quotations and log with running numbers and maintain appropriate filing system.
  • To monitor and keep records of all quotations converted into sales
  • Assist service team with the creation of Service Contract for new installation, follow upwith customer on contract approval.
  • Maintain a master list of Service Contracts and a copy of the stamped contract to beretained in office.
  • Maintain a master list of Installed base in the region
  • Manage spare parts inventory, involving coordination of incoming/outgoing goods andstock taking
  • Assisting the technical team with stock transfers to customers and internally
  • Raising jobs and purchase orders for service jobs.
  • Review service report and verify charges against Service Contract for invoicing & charge
  • out parts from system.
  • Generating customer invoices & service
  • Performing data entry duties.
  • Coordination of transportation of customer equipment / parts for contracted work
  • Build and maintain effective relationships with our regular contractors, tradespeople and customers.
  • Perform other duties as assigned

Requirement

  • Min. 2-3 years’ demonstrated experience within a similar coordinator role
  • Knowledge of SAP 
  • Experience in doing Service coordination work with field engineers or the service department (Dealing with inventory management or inventory processing)

For interested candidates, please send your most recent and updated resume to [Click Here to Email Your Resume]


Alex Goh Hock Leong (Alvin)
(R1763413)
Recruit Express Pte Ltd
EA Licence No. 99C4599

Company Overview
Recruit Express Pte Ltd