Service Assistant - Click & Collect (Full Time x1)

COURTS (Singapore) Pte Ltd| Date Posted: 8-Sep-2019
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Job Category:
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma

Job Description

Job Description:

  • Provide good customer service and manage customers’ complaints 
  • Generate daily click & collect order listing and track order status
  • Process online orders, promotions and campaigns
  • Work closely with stores to ensure a seamless customer self-collect journey
  • Assist with the picking and packing of stock for customers’ collection in store
  • Other ad-hoc assignments
  • Perform any other duties as assigned

 

Job Requirements:

  • Comfortable working on retail floor on retail hours 
  • Proficient in Microsoft excel & Email Management
  • Ability to work under pressure in a fast pace working environment
  • Ability to handle and prioritise multiple tasks simultaneously
  • Adaptable and a quick thinker 
Company Overview
COURTS (Singapore) Pte Ltd