Petopia International Pte Ltd

Service Ambassadors

Petopia International Pte Ltd | Date Posted: 13-Jul-2018
Save Job
Job Nature:
Position Level:
Entry Level, Experienced
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description

Are you enthusiastic, outgoing and fun-loving? Are you passionate about working together with animals? Do you wish to be part of a dynamic team running Singapore's leading pet wellness centre?

If you are passionate about animals, their welfare and keen to learn and share about holistic pet-care and wellness, we want you!

Petopia@ is Singapore's finest holistic pet sanctuary devoted to the wellness of animal companions. Located within the serene enclave of Seletar Hills, Petopia@  is an integrated pet sanctuary offering a comprehensive suite of holistic products and services ranging from top-grade dietary and nutritional products, grooming accessories and styling services, customised spa treatments, expert consultation, to hotel services and enrichment workshops. More information at

Our team members will:

  • Have a passion for pets and for people
  • Be a team-player who is outgoing, friendly and helpful
  • Enjoy learning about animal companions and their needs
  • Enthusiastically educate discerning animal owners that they are providing the best for their animal companions with our exclusive products and innovative services

What you will enjoy by being part of our team:

  • Training and development in pet care, customer engagement, pet nutrition and products to develop you to be a professional pet care practitioner
  • Be part of a team of motivated, bright and talented people in the business
  • A rewarding career opportunity as part of a growing business run by a team of enthusiastic and outgoing people who care about pets and their fur parents
  • A fun and friendly job environment where you are making a difference, enabling customers to provide the best care for their animal companions
  • Advancement opportunities in a fast growing company

The Role:

We are looking for:

  1. Service Ambassadors

Our Service Ambassadors will be deployed to perform multi-faceted roles across the respective zones at our centre: Guest Relations , Spa & Healing, Hotel & Daycare. They will perform general duties such as welcoming clients, answering telephone calls, making appointments and general housekeeping. They will also assist at the salon and spa by performing basic grooming components as well as administering spa and healing services. At the pet hotel, they will serve as pet guardians, providing supervision, care and attention to our animal guests.

Job Scope

  • Perform payment transactions
  • Welcome and attend to guests 
  • Followup with customers for their appointments
  • Attend to product and service enquiries
  • Interact and educate customers on appropriate products and treatments for their animal companion's specific needs   
  • Perform basic grooming, spa and healing services
  • Provide animal husbandry to hotel and daycare guests
  • Perform routine housekeeping tasks to upkeep the centre


  • Well-organised and detailed
  • Sociable, friendly and loves to interact with people
  • Possess an aptitude for basic animal welfare and sales techniques
  • Pleasant Disposition and Personality
  • Excellent communicator
  • Minimum 'O' levels with 5 passes or equivalent
  • Proficient in mathematics and basic accounting
  • Able to move animals and merchandise weighing up to 25kg

To Apply

Email your application to [Click Here to Email Your Resume] Please state in the email subject the position applied for. Interested applicants should send in a detailed resume and a recent self photo.

Company Overview
Petopia International Pte Ltd
Are you a creative person with strong design skills? Are you passionate about working in an animal-loving environment? Do you wish to be part of a dynamic team running one of Singapore's leading pet business? If you want to make positive changes to the lives of animal companions with your creative work, we want you! Petopia® is Singapore’s leading premium and holistic sanctuary devoted to the wellness of animal companions, brought to fruition by homegrown animal-loving entrepreneurs. Our name encapsulates our promise as a utopia for all pets; a complete lifestyle haven giving the finest for our beloved companions. From first-grade dietary and nutritional products, grooming accessories and styling services to customised spa treatments, expert consultation, daycare and accommodation to enrichment workshops, we offer an all encompassing suite of services to help animal lovers and their companions enjoy a more fulfilling life together. More information at