JobStudio Pte Ltd

Service Ambassador, Healthcare - REF: YL

JobStudio Pte Ltd| Date Posted: 29-Dec-2020
EA Licence No: 10C4754|EA Personal Registration No: R1770510
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Job Nature:
Position Level:
Entry Level, Experienced
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels

Job Description

  • Attractive bouns (AWS + VB)
  • Career advance opportunity
  • Near MRT

Job duties:

  • Ensure all patients/visitors to the hospital are well received and able to receive the information – directions to head to for Inpatient wards registration or SOC clinics
  • To be well informed and aware of on-going developments and activities of the hospital to share with patients/ visitors when inquired
  • Assist patients/visitors in navigating the kiosk functions, provide guidance and on-site troubleshooting
  • Assist in traffic flow and crowd control, ensure smooth running of electronic queue management system
  • Proactively assist patients entering or exiting vehicles, and calling for taxis as needed
  • To maintain the overall appearance of the hospital’s main lobby and ensure that it is tidy and orderly at all times, in collaboration with Housekeepers, Porters, Security Officers etc.
  • Attend effectively to complaints of patients or visitors as required, and keep a record of all feedbacks obtained for necessary follow up and action by the relevant departments
  • Ensure daily operations log are updated at the end of each shift/day, that all information and data are accurately capture
  • Proper housekeeping and documentation i.e. of approvals, correspondences etc. of department’s folder in shared drive

Job requirements:

  • GCE "O" Level and above
  • At least 2 years of customer serviceexperience
  • Able to start within short notice

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button or email at [Click Here to Email Your Resume]


** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**


License No.: 10C4754
Personnel Name: Lee You Liang
Personnel Registration No.: R1770510


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JobStudio Pte Ltd