United Overseas Bank Ltd (UOB)

Senior VP, Head of Projects / Process Standardization

United Overseas Bank Ltd (UOB)| Date Posted: 8-Jun-2019
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Job Description

Key Responsibilities

  • Develop Operations management framework and process design, ensure standardization across the group to bring about greater operational efficiency and productivity.
  • Define Key Performance Indicators (e.g.  Productivity Indicators/Key Ops Risk Indicator/Service Levels), determine benchmarks and best practices to improve operation efficiency.
  • Formulate a Workforce optimization strategy that will boost productivity and achieve operational efficiency.
  • Identify transformation opportunities, build business cases and drive the implementation to bring about greater efficiency.

Key Requirements

  • Experienced problem-solver, comfortable with decision making in a complex environment: managing trade-offs, ambiguities and competing priorities.
  • Strong commercial skills and good business acumen.
  • Demonstrated working experience with Technology and leading the transformation initiatives.
  • Demonstrated leadership abilities, experience team builder with a collaborative and courageous leadership style.
  • Outstanding stakeholder skills
  • Excellent influencing, oral and written communications skills and the ability to work with all levels of management.
  • Excellent organizational and planning skills.
  • Experienced team builder with a collaborative and courageous leadership style.
  • Experience in complex data analysis, statistical modelling to support retail banking operation will be an added advantage.
Company Overview
United Overseas Bank Ltd (UOB)