Senior VP, Head of Projects / Process Standardization
United Overseas Bank Ltd (UOB)| Date Posted: 8-Jun-2019
- Develop Operations management framework and process design, ensure standardization across the group to bring about greater operational efficiency and productivity.
- Define Key Performance Indicators (e.g.Â Productivity Indicators/Key Ops Risk Indicator/Service Levels), determine benchmarks and best practices to improve operation efficiency.
- Formulate a Workforce optimization strategy that will boost productivity and achieve operational efficiency.
- Identify transformation opportunities, build business cases and drive the implementation to bring about greater efficiency.
- Experienced problem-solver, comfortable with decision making in a complex environment: managing trade-offs, ambiguities and competing priorities.
- Strong commercial skills and good business acumen.
- Demonstrated working experience with Technology and leading the transformation initiatives.
- Demonstrated leadership abilities, experience team builder with a collaborative and courageous leadership style.
- Outstanding stakeholder skills
- Excellent influencing, oral and written communications skills and the ability to work with all levels of management.
- Excellent organizational and planning skills.
- Experienced team builder with a collaborative and courageous leadership style.
- Experience in complex data analysis, statistical modelling to support retail banking operation will be an added advantage.
United Overseas Bank Ltd (UOB)