Senior Technical Support Engineer (Chiller) | Up to $5000 + Bonus - West

ScienTec Personnel| Date Posted: 28-Dec-2019
EA Licence No: 11C5781|EA Personal Registration No: R1655013
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Job Nature:
Position Level:
Experienced, Manager
Diploma, Bachelor's / Honours

Job Description

Why Join?
Are you looking for a challenges & great career opportunities?
Want to join the world leader in air conditioning systems, services and solutions.
Great Mentorship with excellence training provided
Come join us!

Job Type

  • Permanent Opening
  • 1 x Technical Support Senior Engineer / Assistant Manager (Depend on experience)



  • Salary range from: $3000 to $5000 (Depend on experience and qualification)
  • up to 3 months VB
  • Own Vehicle + $1000 transport allowance per month


Working Hours

  • For office hours: Monday to Friday: 8.30am to 5.30pm



  • Benoi
  • Transport provided at Boon Lay



  • In charge of Warranty Support

    • Closely liaise with the Service operations team to drive timely and cost effective resolution to warranty issues

    • Data analysis to improve warranty support

  • Responsible to resolve critical issues that are being escalated up within reasonable and fast timeline

    • Go to the site to troubleshoot the issue & take the lead in this cycle

    • Attend customer meeting to explain issue clearly and provide suitable solution

    • Working closely with factory and relevant parties to resolve issue

    • Carry out failure analysis and submit necessary report

    • Carry out preventive actions/ procedures to avoid similar issues

  • Conducting Technical Training

    • Committed to conduct training regularly to improve the skillset of Service team

  • Technical Support to the team and suggestion to improve the process flow

  • Any other assignments from times to times that deemed appropriate


  • Degree in Mechanical Engineering or its equivalent
  • At least 5 years of related experience in Chiller industry
  • Possess excellent communication & interpersonal skills
  • Demonstrated ability to complete tasks within deadlines and work well under pressure
  • Technically sound to provide advice to internal departments as well as external customers
  • Those who is Senior Service Engineer with experience of troubleshooting chillers is encouraged to apply



Interested candidates, please submit a detailed resume to Anson Koh at [Click Here to Email Your Resume] to apply.
"We regret to inform that only shortlisted candidates will be notified"

Email Address: [Click Here to Email Your Resume]

Koh Kar Fu (Xu Jia Fu) | CEI: R1655013
ScienTec Consulting Pte Ltd (ScienTec Personnel) | EA 11C5781

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