Senior Service Advisor

Tan Chong Motor Sales Pte Ltd| Date Posted: 21-Jul-2020
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Job Nature:
Contract
Position Level:
Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma

Job Description

Job description:-
• Attend to all intakes of customers' cars for repairs, servicing and providing professional advice to customer inquiries
• Ensure work order accuracy
• Coordinate between workshop and customer, updating of job status
• Ensure proper car inspection check during intake and before delivery
• Diagnosis performance problems and provide proper estimates quotation for customers approval
• Provide options to upsell recommended products and or services to customer
• Provide assistance to customer for service appointment
• Provide after-sales follow-up services, after job completion

 

Requirement:-
• Minimum Nitec or Diploma in Automotive Technology/ Mechatronics
• Minimum 3 years of experience in automotive industry
• Good oral and written communication skills

Company Overview
Tan Chong Motor Sales Pte Ltd