Senior Security Consultant / Lead Security Consultant (Perm)

Jobster Pte Ltd (EA License No: 06C5060)| Date Posted: 5-Sep-2019
EA Licence No: 06C5060|EA Personal Registration No: 200818951C
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Job Nature:
Position Level:
Diploma, Bachelor's / Honours, Masters / PhD

Job Description

  • Permanent Position 
  • Working hours: Monday to Friday, 830am to 6pm 
  • Working location: Central area

Job Responsibilities: 

  • Manage, configure and upgrade a wide variety of security technologies (e.g. FW, UTM, IDS/IPS, SWG/SEG, VPN, EPP, DLP, ATP, 2FA, PAM, etc.)
  • Respond managed security technologies fault alerts and/or customer escalation
  • Use strong fundamental knowledge (e.g. TCP/IP) and product-specific knowledge to perform troubleshooting on common technical issues on the managed security technologies
  • Perform escalation to internal product domain experts and/or external product vendors
  • Work with internal experts/external vendors to resolve technical issues
  • Prepare Incident Reports on high severity incidents
  • Respond to inbound Change Requests (CRs), Service Requests (SRs), Queries on managed security technologies, in a timely manner (within stipulated SLA).
  • Perform regular configuration backups on managed security technologies
  • Plan and coordinate Maintenance Windows with customer on necessary software patching and version upgrades.
  • Create and update technical documentations on managed security technologies
  • Generate monthly reports according to service scope requirements
  • Adhere to policies, procedures and security best practices
  • Resolve problems independently and understand escalation procedure



  • Bachelor’s degree / Diploma in Computer Science, Information Technology or Information System
  • Min. 6 years’ working experience in IT Infrastructure Operation and/or Support
  • Sound fundamental knowledge on IP networking (e.g. TCP/IP, routing, etc.) and operation systems (e.g. Windows, Linux, etc.)
  • Strong critical thinking and problem-solving skills and a passion for information security
  • Fluent communicator in both written and spoken English; Good interpersonal skills


  • Technical skills requirements; Able to independently deploy / administer 2 or 3 of the following product range: 
    • Firewalls (E.g. Palo Alto, Fortinet, CheckPoint, Sophos)
    • 2FA (E.g. RSA, Gelmato, SafeNet)
    • End-Point (E.g. Symantec, Carbon Black, McAfee, Trend Micro)
    • Privileged Access Management (E.g. BeyondTrust, CyberArk, IBM Secret Service)
    • Data diode (E.g. Waterfall, DigiSafe, ForcePoint Data Guard)
    • Logger / SIEM (E.g. Splunk, QRadar, SolarWinds LEM, LogRhythm, ArcSight)
    • Database Firewall (E.g. Imperva, Guardium)
    • Vulnerability management software (E.g. Nessus Tenables, Rapid7)
Company Overview
Jobster Pte Ltd (EA License No: 06C5060)