The SAF Warrant Officers And Specialists Club

Senior Sales & Banquet Administrator

The SAF Warrant Officers And Specialists Club | Date Posted: 5-Mar-2019
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Job Nature:
Position Level:
Entry Level, Experienced

Job Description

Job Summary

Report to Sales & Marketing Manager and is the main person to ensure seamless transition from sales to banquet department. He/she is required to ensure event information reaches all department timely with no miscommunication.   



Main Duties and Key Responsibilities

Sales & Banquet

  1. To update and keep track sales and banquet staff daily movement and update human resource department. (e.g. sales and banquet roster update)
  2. To lead department ad-hoc gathering such as fruit days preparation
  3. To co-ordinate and write basic (daily items) ITQ requisition for sales and banquet related items.  
  4. To check and highlight man-power allocation telly with event and tear over requirements.
  5. To keep track event order are deliver by the sales person to the banquet department based on stipulated timing.



  1. Prepare all typed materials like proposals, contracts, change forms and all other inter-departmental forms accurately.
  2. Close daily nets and visa machine upload digital signage, carpark co-ordination, menu inserts, phone call enquires.
  3. To generate timely and accurate weekly 12 days forecast, lead generation meeting materials, monthly KPI, course updates and half yearly DSTA data.
  4. Handle phone call and walk in when needed, take down messages and check on venues availability.
  5. Prepare and inventory control of corporate, wedding and private function sales kits, sales and marketing materials and gifts
  6. To manage club and vendors booking via the Face system
  7. Provide logistic support to the sales and marketing events if require
  8. Rotational Saturday duty among the sales and marketing team
  9. Perform any other duties that are assigned by your Manager




  1. Track feedbacks from face, customer survey from corporate comm and drive the discussion and ensure suggestion and action are executed.
  2. To start, consolidate and clean up corporate, SAF and private function data through present data, leads, event hosted and name cards collection areas.
  3. To co-ordinate in the update of website and replenish of poster within the club.
  4. To co-ordinate in tie up and collaboration.
  5. To compile yearly pricing, promotions, competition and surrounding developments by potential competitors.
  6. Assist in the execution of activities such as photo shoot, video creation and events
  7. Track the effectiveness of marketing activities in relation to cost and data collected.
  8. Assist Sales and Marketing Team in updating all database information, consolidating information, compiling reports when needed
  9. Reply to all banquet e-mails enquires with a proposal
  10. Source for ad hoc gifts for corporate clients and wedding favours for wedding couple
  11. Maintain sales and marketing photography library
  12. Co-ordinate and work with in-house designer and copywriter on drafted marketing materials and ensure timely loading of details within stipulated deadlines.
  13. Assist in e-mail blast via potential client.
  14. Source monthly database (new clients by industry), market THE CHEVRONS through telemarketing and arrange for off or on-site visit for salesperson to meet up
  15. Co-ordinate collaboration and tie up project or deals with involved party.



  1. To receive linen, keep track of linen movement and costing.
  2. Work closely with head of banquet to ensure part-timer cost has been cost effective and serviced both clients and Club needs.
  3. To keep track and consolidate OT and part-timer cost by the months.
  4. To monitor and ensure kitchen cleaning is done after each event.
  5. To monitor monthly carpet cleaning, store upkeeping and monthly beverage closing.  
  6. To ensure bi annual banquet inventory is done by banquet team.
  7. To ensure pest control perform routine check at the kitchen and function room.
  8. To apply for NEA licensing and ensure full time banquet staff follow through stringent HACCP procedure require by NEA.
  9. To schedule for operable wall and decorative light maintenance.
  10. Assist in the sourcing of banquet part-timers and make arrangement for event.
  11. Any other job related to banqueting assigned by Sales and marketing manager.



Job Requirements and Qualifications


  • At least Diploma in Hotel Management/Diploma in procurement or related discipline.
  • Minimum 2 years of relevant experience in sales and/or operation
  • Must possess WSQ Basic Food Hygiene Certificate.
  • Team player with pleasant personality and service oriented.
  • Strong interpersonal and communication skills.
  • Strong ability to multi-task, results-oriented, independent, creative and resourceful.



Company Overview
The SAF Warrant Officers And Specialists Club