Senior Operation Manager, Hospital Services / $6000 - $8000 / Central

Recruit Express Pte Ltd| Date Posted: 25-Jun-2020
EA Licence No: 99C4599|EA Personal Registration No: R1765524
Save Job
Job Nature:
Position Level:
Senior Manager
Job Category:
Bachelor's / Honours

Job Description

Summary:  charge of the management of key operational units under Hospital Services, including Medical Records Office, Medical Affairs & Clinical Operations, and Emergency Planning.


  • Daily operations, performance monitoring, and long-range planning functions

  • Ensure timely dissemination of information to staff, escalation of issues, and recommend solutions to problems

  • Ensure completeness of case notes for proper archiving and storage so as to facilitate the efficient and timely receipt and retrieval of all patient’s medical records

  • Ensure accurate and timely coding of patient medical records in compliance with MOH’s guidelines

  • Support EMR (Electronic Medical Records) working with vendors and clinicians to achieve successful implementation of EMR 

    Provide support to the Medical Advisory Board (MAB) including the accreditation and credentialing of doctors, organize Continuing Medical Education (CME) programmes, and liaise with MOH on hospital policy and licensing matters

  • Handle Serious Reportable Events (SREs) and medico-legal matters

  • Plan, develop, and implement Standard Operating Protocols (SOPs) to respond to hospital emergencies such as infectious diseases outbreaks and pandemics

  • Coordinate emergency hospital operations in response to critical incidents to ensure business continuity

  • Support strategic hospital operations to achieve volume and financial targets for Hospital Services

  • Participate in Committees and other tasks as assigned


  • Minimum Medical/Nursing degree with at least 5 - 8 years of relevant experience in healthcare/ hospital services

  • Experience in hospital policy, medical affairs, medico-legal matters, MRO operations, EMR transformation, and emergency planning would be highly advantageous

  • Excellent communication skills

  • Meticulous and action-oriented personality

  • Effective operations management and team-building skills

  • Critical thinking, problem-solving, and organizational skills

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin - Email: [Click Here to Email Your Resume]


Chloe Tan Hui Lin

CEI Registration No.: R1765524
EA 99C4599 - Recruit Express Pte Ltd

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Company Overview
Recruit Express Pte Ltd