United Overseas Bank Ltd (UOB)

Senior Officer / Manager, Business Engagement Team, Business Banking

United Overseas Bank Ltd (UOB)| Date Posted: 9-May-2020
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Job Description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Responsibilities
  • Generate leads introduce customers to the suite of Business Banking (BB) products
  • Carry out proactive outbound calling to existing customers to introduce and promote a suite of BB products and services
  • Lead triggered through the Portfolio team with outbound call efforts to cross-sell / up-sell the Bank’s products and services to customers
  • Provide referrals to sales channels for follow-ups and ensure closure of leads
  • Provide information to new product or services through campaign-driven initiatives to customers by outbound call efforts
  • Carry out reinforcement call to the customers to inform and activate interest on campaign
  • Initiate the customer service call to customers and gather information from focus customer segments and groups
  • Leverage on every outbound call to fact-find and be the resource channel for the Business
  • Initiate service calls to re-activate existing to product or existing to the Bank customers for anti-attrition purpose through triggered leads provided by the Portfolio team
Job Requirements

Skills and Experience

  • Able to take initiative, and have the ability to multitask and think on jobfeet
  • Excellent interpersonal and communication skills
  • Driven, with a passion for numbers to drive sales
  • Enjoys speaking and interacting with people


  • Minimum a recognised degree in a relevant field
Be a part of UOB Family

Apply now and make a difference.

Company Overview
United Overseas Bank Ltd (UOB)