Senior IT Analyst (2-year contract), Office of Integrated Information Technology Services

Singapore Management University | Date Posted: 4-Jan-2019
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Job Nature:
Position Level:
Job Category:
Diploma, Bachelor's / Honours

Job Description

  • Gather user requirements, conduct feasibility study, design & develop solutions that are robust, scalable and mobile friendly.
  • Support, maintain or enhance the pilot solution on trial.
  • Work independently or with other members to develop, integrate, or implement new components to deliver new features.
  • Manage integration partners, conduct code review and testing for developed or integrated products.
  • Run IT Security scans for software and address the vulnerabilities in a timely manner.
  • Create and update technical documentations and user manuals according to standards and guidelines set.
  • Ensure timely completion and produce quality output.
  • Conduct user training and provide user support.
  • Provide integration support to other systems.
  • Measure usage and effectiveness of solutions.
  • Manage student helpers in User Acceptable Test (UAT), technical documentation and support work.


  • Diploma/Degree in Computer Science or Information Technology with 5 or more years experience in web development using C#, ASP.NET, MVC, JQuery, AJAX, etc.
  • Relevant certification like MCPD, MCTS, MCAD, MCSD.
  • Strong understanding and work experience in web mark-up like HTML5, CSS3, XML, etc.
  • Familiar with Learning Management System (LMS) integration, Data Analytics Tools and Mobile Technologies and Microsoft technologies (MS Enterprise Library, MS SQL Server, Azure Cloud) will be advantageous.
  • Solid understanding of object-oriented programming (OOP).
  • Deep knowledge of the .NET 4.0/4.5 Framework, including Visual Studio 2015/17, C#, ASP.NET, Entity Framework 4/5 and WCF Web Services.
  • Strong experience designing and working with n-tier architectures (UI, Business Logic Layer, Data Access Layer) along with some experience with service-oriented architectures (SOA).
  • Ability to adapt quickly to an existing environment, learn new concepts and integration methods is necessary.
  • Passionate about building high-quality systems with software implementation best practices.
  • Strong ability to handle common version control system such as SVN and TFS.
  • Knowledge of testing frameworks and terminologies such as TDD, NUnit and MbUnit.
  • Ability to analyze and solves problems with innovative solutions and produce proper documentation.
  • Experience in mobile applications development, web services development, Agile software development, open source program development, website design, AJAX technology, hardware & software setup and ability to deal with database problems is desirable.
  • Completed at least 3 software development life cycles; actively involved in all phases of the life cycles and have experience in user support.
  • Pro-active, independent, dedicated and responsible.
  • A dynamic team player with good written/verbal communication and interpersonal skills.
Company Overview
Singapore Management University