Senior Executive, Operations and Administration (6-month contract)

Singapore Management University| Date Posted: 16-May-2020
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Job Description

  • Registration and maintain online records of participants.
  • Logistics matters ranging from room bookings to facility and security coordination.
  • Regular and timely updates to participants on class schedules, venues and possible changes to the class dates.
  • Support preparation and dissemination of all necessary materials (e.g. attendance list, feedback forms, course materials, etc.).
  • Administration and collation of course evaluation results.
  • Point-of-contact with instructors, vendors and participants for the smooth running of programmes.
  • Timely invoicing and payment of honorarium and claims.
  • Preparation of certificates after each programme.
  • Co-ordination with participants to prepare and file necessary documents for submission on time to the relevant funding bodies. These include (but not limited to) the following: - signed attendance list and feedback forms after each class, assessment records, invoices and payments, other documents as required by the relevant funding bodies, e.g. SkillsFuture Singapore¬∑


  • Diploma holder with at least 3 years of relevant work experience.
  • Previous experiences in education sector, Skillsfuture Subsidies, programme management will be advantageous.
  • Adaptable and flexible.
  • Possess good level of communication and interpersonal skills.
  • Strong organisational skills.
  • Meticulous, eye for detail.
  • Keen on process improvement and efficiency.
  • Possess a service mindset.
  • Independent worker and a team player.
  • Able to work collaboratively with others.
  • Good computer knowledge. Able to generate, populate and interpret data and report with in-house application systems.

Other Information

Candidates who do not possess the stipulated educational requirements and/or work experience may be considered. If successful in their job application, they will be offered a job title and salary package commensurate with their educational qualifications and work experience

Company Overview
Singapore Management University