Senior Executive, Customer Service (5 days/ East) (CJY 040607)

TODAY'S CAREER| Date Posted: 12-Jun-2019
EA Licence No: 96C3160|EA Personal Registration No: R1549375
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Job Nature:
Permanent, Contract
Position Level:
Experienced, Manager
Qualification:
Diploma, Bachelor's / Honours, Masters / PhD

Job Description

5 days work week
Ubi area

  • Oversee a team of Customer Service Executives on a daily basis
  • Ensure the team deliver a high-quality customer service experience to customers
  • Formulate and implement new work processes to provide service excellence
  • Manage manpower allocation
  • Provide ad hoc trainings to Customer Service Executives
  • Ad hoc duties assigned

Requirements:

  • Diploma/ Degree holder in any field
  • 4 years of work experience in Call Centre Environment and at least 1 year experience in supervising a team of CSE
  • Working/ worked in Government Agency/ Projects has an added advantage
  • Possess good leadership skills

 

Interested candidates, please state last / expected salaries and notice period and email to: [Click Here to Email Your Resume]

 

TODAY'S CAREER PTE. LTD.
10 Anson Road International Plaza  #30-13
Singapore 079903

 

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Website: www.todaycareer.com.sg
Email: [Click Here to Email Your Resume]

 

(Team members for this post: Katheriene Ang / Vera Tan / Lim Jia Ying)
Registration Number: R1102123/ R1767480/ R1549375
Only shortlisted candidates will be notified. Let us call you when we are ready.

Company Overview
TODAY'S CAREER