Senior / Customer Service Officer (Central, Healthcare, Office Hours)

Recruit Express Pte Ltd| Date Posted: 4-Apr-2021
EA Licence No: 99C4599|EA Personal Registration No: R1552331
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Job Nature:
Contract
Position Level:
Entry Level, Experienced
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma

Job Description

Responsibilities:

  • Rescheduling, cancelling, re-booking and reminding of appointments when required
  • Directing calls to internal and external stakeholders
  • Updating of contact details and relevant information into the Call Centre Enquiry System
  • Handling and resolving complaints
  • Performing emergency activations (E.g. Code Blue, Trauma, Fire Emergency)
  • Reporting fault on telecommunication equipment

Requirements: 

  • min. Nitec/Diploma in any disciplines and above
  • Possess min. 1 year of customer service experience would be advantageous
  • Candidates with more years of experience can be considered for more senior roles
  • Excellent interpersonal and communication skills

Interested candidates please send your updated resume in MS Word Format to:

[Click Here to Email Your Resume]

Subject: Call Centre Officer 


Call 6736 3280 - ask for Kate

Whatsapp: 96208236 - with resume

 

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Company Overview
Recruit Express Pte Ltd