Newtech Technology (South Asia) Pte Ltd

Senior Customer Service Executive

Newtech Technology (South Asia) Pte Ltd| Date Posted: 23-Jun-2019
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Job Nature:
Position Level:
Diploma, Bachelor's / Honours

Job Description


  • Establish, monitor and coordinate Preventive maintenance schedule and implementation
  • Follow up on all PM service reports, work with customers to submit repair/replacement parts quotes and upon approval and schedule the follow up in the weekly PM schedule
  • Where applicable work with FM Managers and customers for the cyclical replacement of parts and equipment based on Service reports
  • Prepare all necessary documents like permits, checklists, risk assessment and method of statements according to each contract requirement.
  • Ensure that the Inventory stock, spares and FM tools and equipment in the warehouse are tracked, and maintained. Warehouse is keep tidy and clean at all times.
  • Prepare and submit monthly report for Major Fault Tracking.
  • Maintain good working relations with customers at all times and provide necessary technical information and vendor back to back customer
  • Lead team cohesion, deploy clear responsibilities to the CS coordinators, to evenly spread out work load to fulfill CS team works.
  • Lead and manage Customer service team in fulfilling contract deliverable, i.e. quotation, service order, schedules, spare parts inventory, etc



  • Proficient in Microsoft Office
  • Minimum 3 - 4 years of relevant experience
  • Able to work independently
  • Able to start work IMMEDIATELY or within short notice
  • Good leadership skills
  • Diploma / Degree in Business or any related courses 


Interested parties please send full resume stating expected salary & availability to: 

[Click Here to Email Your Resume]


For more information about us, please visit the corporate website at

 All information received will be kept confidential and for recruitment purposes only. Response will only be given to short-listed candidates.


Working hours: Company bus transport provided at Yio Chu Kang and Ang Mo Kio MRT

Working location: 25 Tagore Lane S787602


Company Overview
Newtech Technology (South Asia) Pte Ltd