Senior Customer Service Executive ( East Area )

Recruit Express Pte Ltd| Date Posted: 12-May-2020
EA Licence No: 99C4599|EA Personal Registration No: R1103704
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Job Nature:
Permanent
Position Level:
Entry Level
Qualification:
Diploma, Bachelor's / Honours

Job Description

Job Description

  • To deliver prompt and efficient service to order processing via Call Center hotline, email and Fax order
  • To timely and accurate processing of orders received through the order hotline and faxes
  • To adhere to order processing procedures
  • To co-ordinate the flow of information between customers, principals, warehouse and delivery team concerning orders / delivery arrangements
  • To verify and analyze information provided.
  • To resolve issues on the spot whenever possible, otherwise assign task to relevant departments for resolution or rectification of feedback.

Requirements:

  • Call centre experience preferred
  • Experience in customer service/customer support role advantageous

Interested candidates please send in your resume to:

 

[Click Here to Email Your Resume]

 

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

 

 

 

Company Overview
Recruit Express Pte Ltd