Senior Captain - The Warehouse Hotel

The Lo & Behold Group| Date Posted: 17-Jan-2020
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Job Nature:
Permanent
Position Level:
Experienced
Job Category:
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, Diploma

Job Description

We are looking for a passionate, service-driven individual to fill the role of Captain for our establishments. Having the necessary product knowledge and strong people acumen skills are the backbone to a strong restaurant service. The role also requires the individual to maintain the highest customer service standards of the establishment and ensure that our customers leave with an awesome experience that leaves them yearning for more.

 

Captain

You’ll be in-charge of:

 

  • Building and maintaining relationships with guests
  • Order taking & menu description
  • Up-selling products based on your extensive product knowledge
  • Ensuring guest satisfaction by being proactive in service operations
  • Improving procedures and systems

 

What we’re looking for:

 

  • Individuals who are driven and organised
  • Individuals who are well groomed and possesses good communication skills
  • Team players
  • Positive learning attitude and a passion in customer service
Company Overview
The Lo & Behold Group