Senior Account Executive (Mobile / App )

Recruit Express Pte Ltd| Date Posted: 8-Jul-2020
EA Licence No: 99C4599|EA Personal Registration No: R1103861
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Job Nature:
Permanent, Contract
Position Level:
Experienced, Manager
Qualification:
Bachelor's / Honours, Masters / PhD

Job Description

Our client, an MNC dealing with eCommerce / online retail FMCG industry, urgently requires:

Senior /Executive - Technical Account

Responsibilities:
· Manages assigned enterprise client accounts including major business partners with significant impact
· Responsible for managing day-to-day operational and launch related activities (partner kick-off, systems on-boarding, payment plan setup, support periodic account audit, milestone tracking, wholesale subscription and preload application delivery support, data tracking and reporting, supporting all operational components of their mobile partnerships
· Creates and leads meetings with enterprise partners and internal stakeholders regarding variety of moboile apps and services
· Own the pre and post-launch operational and technical account management of multiple partners across multiple geographic locations
· Drive and identify improvements in company products on behalf of assigned partners and acts as a primary stakeholder in helping to provide requirements and use-cases to the product teams
· Facilitates incident, problem and change management directly on behalf of enterprise business partners
· Collaborate with internal stakeholders (Business Development and Marketing) on new business opportunities with partners

 

BASIC QUALIFICATIONS
· Minimum 2-3 years of experience as a Technical Account or Program/Project in large online or mobile organizations
· Experience in operations including customer interface in the Mobile ecosystem 
· Min 2-3 years of experience in role supporting launch of new applications or rolling out new features for existing products, preferably in the Mobile ecosystem 
· Able to learn complex requirements quickly and rapidly shift gears between roles including project manager and technical account manager.
· Experience establishing credibility with executive level technical and non-technical business owners to build consensus
· Preferably some experience with Oracle, SQL, Data Warehouse or other reporting tools. Understanding of basic business analytics
· Excellent oral and written communication skills and the ability to communicate clearly and effectively with developers, product managers, and senior business leaders
· Strong technical, analytical, and problem solving skills with proven experience to drive creative solutions to complex problems
· Minimum Bachelor's degree in any discipline

Salary: up to 5K per month; 5 days week in town area

Jessie Hoe Huey Miin (CEI R1103861)

Company Overview
Recruit Express Pte Ltd