Sea-freight (Import / Export) Coordinator / $2.8K - $3.4K / Changi North

Confidential| Date Posted: 11-Apr-2021
EA Licence No: 13C6614|EA Personal Registration No: R1104551
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Job Nature:
Position Level:
Entry Level, Experienced
ITE/ NITEC/ Higher NITEC, Diploma

Job Description

Sea Freight Coordinator

Job Scope:

  • Process Documentation of Ocean Export Shipments
  • Registration of shipments
  • Update all systems- internal/ external with shipment data and other customer specific systems
  • Creation of Sea Freight forwarding documents
  • Ensure all security arrangements and procedures are met
  • Verification of the completeness and accuracy of all forwarding documents
  • Preparation of customs clearance documents (ie, permit, COO, etc)
  • Ensure accurate and timely preparation and issuance of all shipping documents
  • Scan and e-File relevant documents to overseas stations, agents and/ or customers
  • Coordination of customer booking requests at origin and destination (call forward)
  • Close coordination and booking with carrier and haulier
  • Follow irregularity handling procedures with the Destination/Origins
  • Communicate all cargo related incidents to customer service/ external brokerage house
  • Initiate and follow up on cargo and insurance claims with customers/surveyors
  • Verify suppliers’ and overseas offices’ invoices
  • Prepare and issue invoices to customers.
  • Handle invoice disputes with both suppliers and customers and resolve them in timely manner
  • Generate billing reports as per customers’ SOPs.
  • Sorting and filing of documents to prevent any backlog in paper administration



  • Min 2-4 years’ experience in freight forwarding experience is a must
  • Location: Changi North
  • Working hours, 5 days, office hours


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Deborah Ho Yu Qing | Recruit Express Services Pte Ltd | CEI No R1104551 | EA No. 13C6614