Scheduling Officer

Marina Bay Sands Pte Ltd| Date Posted: 21-May-2020
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Job Nature:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels, Diploma, Bachelor's / Honours, Masters / PhD

Job Description


Summary of Key Responsibilities

Responsible for accurate scheduling of all departments and maintaining accurate records for day to day casino operations. 

Job Responsibilities

  • Attend and respond to incoming phone calls/emails accordingly, completing TM shift swap requests, MED-O, emergency leave approval etc.
  • Responding promptly to schedule related enquiries at the Casino Concierge during opening hours when rostered.
  • Assist in casino operations by effectively allocating TM’s to gaming tables based on skill and proficiencies in real time.
  • Prepare, coordinate and maintain an accurate day today roster.
  • Analyze and solve any roster error/issues that may arise.
  • Assist supervisors in creating work rosters for casino departments.
  • Database manipulation- Providing and organizing statistics into reports when required during day to day decision making.
  • Process and analyze information from reports- determine accurate night shift allowances/leave approval etc.
  • Serves as a liaison and communicate with other departments to ensure a smooth rostering process with a balance between employee welfare and operational requirements.


Education & Certification

  • Minimum ‘A’ levels or Diploma qualification.


  • Computer literate candidates with knowledge/experience in MS applications, especially Microsoft excel functions, preferred. 


  • Proactive and responsible team player with an attention to detail.  
  • Able to work on rotating shifts (0700-1600/1400-2300), public holidays and weekends.