Salesforce Administrator (Master Data, Super User, Pharma/ Medical)
- Proactively solicit feedback and gather business requirements for tool enhancements from a large, diverse user group spanning multiple departments throughout the organization. Translate business requirements into technical functionalities.
- Assist in identifying opportunities within the CRM to continuously improve operations, sales effectiveness, and overall productivity.
- Contribute and provide direction to all technical aspects of the business and sales processes that are managed within SFDC.
- Manage and prioritize support requests and user administrative needs.
- Stay on top of current CRM and SFDC best practices applicable to the industry.
- Act as primary support person for the Sales Management team and sales agents and reps
- Maintain the documentation around processes and activities performed by Sales Operations
- Act as a liaison with other departments to ensure the integrity of master data information through the CRM system (Sales Force) and reporting structures
- Review and analyze solutions by working with Management and Operations/Sales members
- Assist, coordinate, and lead in the development of responses and solutions to company-wide CRM requests, this includes but is not limited to informational, content, and analytical requests
- Complete special projects and other duties as assigned
- Communicate and work effectively with organizational departments on data management
- Min Bachelor’s degree required in Business or other relevant field.
- Certified in Salesforce CRM system would be at an advantage but not required
- 3 years of Salesforce experience preferred would be at an advantage but not required
- Previous experience working in healthcare preferred
- Candidates with regional experience would be at an advantage
Interested candidates please send a copy of your resume to leonleong@ recruitexpress.com.sg
Email Subject: Salesforce Administrator– Leon
Leon Leong De Cong
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599
Recruit Express Pte Ltd