Salesforce Administrator (Associate analyst, Master Data admin, Pharma MNC)

Recruit Express Pte Ltd| Date Posted: 27-Aug-2019
EA Licence No: 99C4599|EA Personal Registration No: R1551708
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Job Nature:
Permanent, Contract
Position Level:
Experienced, Manager
Qualification:
Diploma, Bachelor's / Honours

Job Description

Responsibilities

  • Proactively solicit feedback and gather business requirements for tool enhancements from a large, diverse user group spanning multiple departments throughout the organization. Translate business requirements into technical functionalities.
  • Assist in identifying opportunities within the CRM to continuously improve operations, sales effectiveness, and overall productivity.
  • Contribute and provide direction to all technical aspects of the business and sales processes that are managed within SFDC.
  • Manage and prioritize support requests and user administrative needs.
  • Stay on top of current CRM and SFDC best practices applicable to the industry.
  • Assist developers in debugging production environment.
  • Assist developers in debugging production environment.
  • Act as primary support person for the Sales Management team and sales agents and reps
  • Maintain the documentation around processes and activities performed by Sales Operations
  • Act as a liaison with other departments to ensure the integrity of master data information through the CRM system (Sales Force) and reporting structures
  • Review and analyze solutions by working with Management and Operations/Sales members
  • Assist, coordinate, and lead in the development of responses and solutions to company-wide CRM requests, this includes but is not limited to informational, content, and analytical requests
  • Complete special projects and other duties as assigned
  • Communicate and work effectively with organizational departments on data management

 

Education/Experience Requirements

  • Min Bachelor’s degree required in Business, Computer Science, Information Systems or other relevant field.
  • Certified in Salesforce CRM system
  • 3 years of Salesforce experience preferred
  • Minimum of five (5) years of experience in developing and implementing instructor-led and e-learning programs for technology systems implementations would be at an advantage
  • Previous experience working in healthcare preferred
  • Candidates with regional experience would be at an advantage

 

Interested candidates please send a copy of your resume to leonleong@ recruitexpress.com.sg 

 

Email Subject: Salesforce Administrator– Leon

 

Leon Leong De Cong
R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599

 

 

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Recruit Express Pte Ltd