Sales Support Executive (MNC, exp in Order Processing, WEST)

P'nnacle Pte Ltd| Date Posted: 16-Aug-2019
EA Licence No: 09C3710|EA Personal Registration No: J119120E
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Job Nature:
Permanent, Contract
Position Level:
Experienced
Qualification:
Diploma, Bachelor's / Honours

Job Description

  • Fulfil sales orders, process sales orders and purchase orders and handle sales order inquiries
  • Coordinate shipment and delivery of orders to the customers
  • Communicate with customers during the order fulfilment process and coordinating with sales, project teams, customers and vendors during the entire process.
  • Provide request, instruction, information and data for smooth order processing, delivery and billing in SAP system
  • Ensure prompt and accurate billing
  • Identify appropriate solutions to address customer queries based on customer management knowledge
  • Monitor lapses in delivery of logistics services to customers
  • Perform standard and establish compliance administrative activities
  • Facilitate and troubleshoot both customer and vendor queries, account status and relevant problems
  • Manage stakeholders to monitor completion of requirements and activities
  • Evaluate risk factors that impact on efficiency
  • Ad hoc duties

 

Requirements

 

  • Min Degree / Diploma in Business, Supply Chain, Operations or relevant disciplines
  • Min 3 years’ relevant experience
  • Good customer care and communication skill
  • Ability to work independently and as a team
  • Fluent in both written and spoken English
  • Ability to work under pressure and meet deadlines
  • Positive attitude and mindset for continuous improvement
  • Proficient in MS Office, particularly MS Word and Excel
  • SAP knowledge is preferred

 

Interested & qualified applicants, please forward your latest CV in MS word format to [Click Here to Email Your Resume]

Company Overview
P'nnacle Pte Ltd