Sales Support Executive (MNC, exp in Order Processing)

• Fulfil sales orders, process sales orders and purchase orders and handle sales order inquiries
• Coordinate shipment and delivery of orders to the customers
• Communicate with customers during the order fulfilment process and coordinating with sales, project teams, customers and vendors during the entire process.
• Provide request, instruction, information and data for smooth order processing, delivery and billing in SAP system
• Ensure prompt and accurate billing
• Identify appropriate solutions to address customer queries based on customer management knowledge
• Monitor lapses in delivery of logistics services to customers
• Perform standard and establish compliance administrative activities
• Facilitate and troubleshoot both customer and vendor queries, account status and relevant problems
• Manage stakeholders to monitor completion of requirements and activities
• Evaluate risk factors that impact on efficiency
• Ad hoc duties

Requirements

• Min Degree / Diploma in Business, Supply Chain, Operations or relevant disciplines
• Min 3 years’ relevant experience
• Good customer care and communication skill
• Ability to work independently and as a team
• Fluent in both written and spoken English
• Ability to work under pressure and meet deadlines
• Positive attitude and mindset for continuous improvement
• Proficient in MS Office, particularly MS Word and Excel
• SAP knowledge is preferred

Interested & qualified applicants, please forward your latest CV in MS word format to [Click Here to Email Your Resume]