Sales Support Executive
Department : F&B Sales
Job title : Sales Support Executive
Reporting to : Assistant Sales Support Manager
Incumbents supervised : -
- Responsible for rendering all the after-sales support services to the customers.
- To work as part of a F&B Sales team.
Area of responsibilities
- Responsible for taking customers’ orders via phone, fax or email, input into NAV, print and sort the invoices.
- Responsible to prepare internal & external credit notes.
- Responsible for payment collection for customers with 30 days credit term.
- Assist in the preparation of quotations / contracts / mailers / samples.
- Assist point between customers and logistics department on all logistics matters*.
- Assist to check and coordinate on supply issues with purchasing and production departments*.
*(When face with any issue on logistic, warehouse and production, to approach main contact person – indoor product executive – to settle issue)
- Any other area of responsibilities that the company deems necessary
- GCE ‘O’ level.
- NAV sales module proficiency.
- Communication skills.