Sales Support Executive

Freshening| Date Posted: 20-Sep-2019
Save Job
Job Nature:
Position Level:
Entry Level, Experienced
'N' Levels / 'O' Levels

Job Description

Department                      : F&B Sales

Job title                              : Sales Support Executive


Reporting to                     : Assistant Sales Support Manager

Incumbents supervised : -


Job summary

  1. Responsible for rendering all the after-sales support services to the customers.
  2. To work as part of a F&B Sales team.

Area of responsibilities

  1. Responsible for taking customers’ orders via phone, fax or email, input into NAV, print and sort the invoices.
  2. Responsible to prepare internal & external credit notes.
  3. Responsible for payment collection for customers with 30 days credit term.
  4. Assist in the preparation of quotations / contracts / mailers / samples.
  5. Assist point between customers and logistics department on all logistics matters*.
  6. Assist to check and coordinate on supply issues with purchasing and production departments*.

*(When face with any issue on logistic, warehouse and production, to approach main contact person – indoor product executive – to settle issue)

  1. Any other area of responsibilities that the company deems necessary


Competency requirements

  1. GCE ‘O’ level.
  2. NAV sales module proficiency.
  3. Communication skills.
Company Overview