Sales Support Executive (customer Service)
SALES SUPPORT EXECUTIVE (CUSTOMER SERVICE)
Reports to : Division Manager
Classification : Executive
Department : Sales
Salary Range : SGD 2,000.00 – SGD 2,300.00
Employment : Permanent - 2 POSTS
Supports Sales team in orders processing (purchase orders, sales contracts, delivery orders, invoicing, quality claims), chasing, acknowledgements, etc.
Works closely with in-house production, operation and logistics personnel to process customers’ orders and inquiries.
Actively engages suppliers and customers in forecast data collection, planning, updates and submissions.
Plans, allocates and controls ex-stock and incoming inventories for part pieces that are already in mass production phase.
Liaises with forwarders and carriers for delivery bookings, confirmation and documentation of suppliers and customers’ orders.
Updates internal reports promptly and regularly.
Other ad-hoc duties as assigned by Superiors and Management.
Minimum 'O' Levels / NITEC.
Minimum 2 years related working experience.
Good command of written and spoken English.
Pleasant personality, customer-orientated and with excellent communication skills.
Able to work in a team-based environment and under pressure with tight schedules.
Meticulous, organized individual with positive attitude and willingness to learn.
Proficient in MS office applications such as Microsoft Word & Excel.
Prior experience in Electronics/ Manufacturing industries are preferred.
STAFFHUB GROUP PTE. LTD.