Sales & Account Manager (Institutional)

• Join a fast-growing crypto-asset exchange platform
• Be associated with the future of finance technology
• Competitive salary and benefits

Our client is a crypto-asset exchange platform powered by blockchain, AI and ML. They offer a streamlined user experience along with state-of-the-art security and round the clock support, enabling their users to trade at the fastest speed from day one.

The Job

You will be responsible for : 

• Acquiring and developing trust relationships with a portfolio of clients which includes global institutional/VIP clients
• Maintaining sustained communication with and understanding the needs of existing clients
• Developing key customer service processes and systems, formulating management rules and tracking the status of key customers
• Analysing user behaviour and preparing key customer analysis reports
• Communicating with various departments to recommend optimal key customer service solutions

The Profile

• You have at least 3 years experience in sales and client services function with an international financial background in banking, investment etc
• Good understanding of cryptocurrency assets is mandatory
• You are able to build a client portfolio including institutional clients, HNW individuals, private bank customers with brokers, futures institutions or commercial banks etc.
• You possess strong communication skills with the ability to be flexible in various situations
• You have excellent relationship maintenance and sales skills and are able to work under pressure

Ref: 24193006