Snaphunt Pte Ltd

Retail Executive - Beauty

Snaphunt Pte Ltd| Date Posted: 8-Oct-2020
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Job Nature:
Permanent
Position Level:
Entry Level, Experienced
Job Category:
Qualification:
ITE/ NITEC/ Higher NITEC, Diploma, Bachelor's / Honours

Job Description

  • Join a leading beauty supplier with extensive growth plans
  • Great opportunity for individuals passionate about the beauty industry
  • Entitled to performance bonus

 

Our client is leading multi-channel professional beauty supplier that offers a wide range of products from equipment to cosmetics. They are well-known for speedy delivery of high-quality products, which in turn enables salons to prosper.

 

The Job 
 

You will be responsible for : 

  • Providing front-line counter service which includes ushering of walk-in customers, handling of general inquiries and assisting them to complete their order.
  • Order processing including managing customer inquiries, confirming orders and tracking order fulfilment
  • Coordinating logistics, warehouse, transportation and customer service
  • Monitoring accuracy of inventory level, stock adjustments and ensuring all transactions are in accordance to documented procedures
  • Managing day-to-day supply and logistics activities to maximise the efficiency, reliability, timeliness, and cost effectiveness of the supply chain organization
  • Building relationship with various internal departments to streamline processes and to resolve customer issues
  • Performing calls and email management as well as internal and external problem escalation
  • Performing other duties as assigned


The Profile 

  • You have a diploma in Business Administrative, Marketing, Management studies or related discipline.
  • You have at least 1 year of relevant working experience in a helpdesk call centre or support service environment, with a passion for customer service.
  • Prior experience in the beauty industry (e.g. Manicurist, Beauty therapist, Hairstylist, etc.) will be an added advantage
  • You are familiar with Microsoft Office suite and messaging services on mobile such as WhatsApp, Skype, Facebook and Instagrams
  • You are pleasant with good interpersonal and communication skills and are able to conduct product demonstration.
  • You are committed and self-motivated, a team player and demonstrate effective learning skills.

 

Ref :96714500

Company Overview
Snaphunt Pte Ltd