Retail Associate, Retail
Our retail stores are where the sole hits the road. This is where the power of sport is brought directly to our customers, exciting them around the notion that through sport, we have the power to change lives. Our retail store creators are passionate sports fans, many athletes themselves, as well as fashion futurists who love to spread this enthusiasm to their customers.
That‘s why we, on the forefront, support the customers to find their perfect piece. We are advisors and we are ambassadors on the mission to create the best experiences. Do you want to be part of our dynamic team?
- Achieve and exceed sales target of the store
- Provide excellent customer service
- Build rapport and customer loyalty
- Proactively follow-up on customer queries and needs
- Responds positively to customer complaints
- Uses in-store interactive tools and product promotions to drive sales
- Actively collects competitor information and communicates this upwards for appropriate decision making
- Keeping abreast of latest sports news (or trends in fashion) in order to possess in-depth product knowledge and communicate to customers effectively
- Ensure that visual merchandising standards are adhered to all times.
- To operate POS efficiently and maintain a high standard of accuracy.
- To keep respective area clean and ensure all merchandise carry a price and security tag.
- To replenish merchandise, conduct stock check and manage fitting room or stock room.
Candidate must possess at least a Primary/Secondary School/"O" Level, any field.
- Group competencies: Customer Focused, Sales Orientation, Products & Sports / Fashion Expertise, Business Acumen, Driving Sales Performance
- Functional competencies: Communication with others, Planning & Organizing, Manage Relationships and diversity, Analysis and problem solving, Learning and self-development
- At least 6 months of working experience in the related field is required for this position.
- Preferably Non-Executives specializing in Sales - Retail/General, Customer Service or equivalent.
adidas Singapore Pte Ltd