Retail Associate

Lagardere Travel Retail Singapore Pte Ltd | Date Posted: 7-Sep-2018
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Job Nature:
Permanent
Position Level:
Entry Level
Job Category:
Qualification:
'N' Levels / 'O' Levels, ITE/ NITEC/ Higher NITEC, 'A' Levels

Job Description

Working Location: Changi Airport
Work days: 5 days per week
Rotating shift: 545am to 330pm (AM Shift), 315pm to 1am (PM Shift) - One-way transport

Preferably candidates who can start immediately!

Objective
The main responsibilities for the Retail Team Member are to engage and provide the best shopping experience to customers according to the Lagardere Travel Retail standard and to create a positive shopping experience by identifying customers’ needs, advise and sell them products through exemplary customer service.

Key Responsibilities:

1. STRIVE TO ACHIEVE SALES TARGET
  • Responsible for daily store operations, achieving store sales and ensuring every customers receive great service experience
  • Identify opportunities to maximize customer purchase through additional or complimentary sales
  • Cashiering duties
  • Ensure complete understanding of all products, brand guidelines including up-sell items, as well as any company / CAG promotions and mechanics
2. CUSTOMER SERVICE

  • Provide first class customer service standards in our retails stores in Singapore Changi Airport
3. OTHERS
  • Stock replenishement and ensure expiry of stocks are checked within stipulated guidelines
  • Support any store initiatives. Example: Stock take, store change etc.
  • Any other ad hoc duties assigned
  • Basic stores housekeeping duties

Job Requirements:
  • GCE ‘N’ / ‘O’ / ‘A’ levels with a pass in English or equivalent, NITEC in retail
  • Sales driven and results oriented
  • Strong passion for customer service
  • Good interpersonal and communication skills
  • Energetic and motivated with a positive mindset
  • Able to work on rotating shift, weekends and public holidays
Interested applicants, kindly click on "Apply Now" to submit your resume. We regret that only shortlisted applicants will be notified.